"...leverage the positive aspects of diversity while limiting its negative aspects"
(Carte, T. and Chidambaram, L. (2004) A Capabilities-Based Theory of Technology Deployment in Diverse Teams: Leapfrogging the Pitfalls of Diversity and Leveraging Its Potential with Collaborative Technology, Journal of the Association for Information Systems, 5(11/12), pp. 448-471.
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